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Use cases
Product Marketing | Cross-sell
🔍 Identification of complementary needs
When using an interactive demo, you can include automatic suggestions for additional products or features that complement the core solution. For example, if a customer is exploring project management software, the demo might suggest a team collaboration tool as a natural complement, highlighting how integration between the two products improves efficiency.
🔀 Personalizing the cross-sell experience:
The interactive demo can be personalized for each customer, suggesting additional products based on their specific interactions and needs. If the customer is primarily using your SaaS's sales module, the demo could suggest adding a post-sales or customer support module, demonstrating how this can improve the service and retention cycle.
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