Use cases
Customer Success | Interactive FAQs
Benefits
🥳 Satisfied customers
Let your customers learn about your product their way with on-demand access to interactive tutorials.
Real-time customer onboarding status.
Keep your customer success team on top of things.
🗣️ Exceptional and memorable user onboarding experiences
Enable your customer success team to deliver "always on" service
🔗 Integration and adoption
Help your customers become pros quickly with self-service instructional demo libraries.
Provide your customers with searchable catalogs of on-demand tutorials so they can understand your product and answer their own questions immediately.
📜 Integration Proposals for RFPs
Nail this crucial part of the RFP by demonstrating your product's ability to generate excellent ROI when used appropriately.
Differentiate yourself from the competition by proposing interactive training materials along with team adoption statistics.
❌ Reveal customer pain points
Increase customer retention by understanding where your users click and which features they like best.
Optimize your SaaS customer onboarding materials based on these insights.
👥 Work well as a team
Collaborate with your customers to create the perfect SaaS customer onboarding tools for their teams and increase product adoption.
Create interactive product tutorial templates for each integration use case and scale your training materials.